Frequently Asked Questions
Got questions? We’ve got answers.
Unlike many other brands, there is no requirement to have an automatic subscription account. You can order Hair Defense® products as and when needed. You can also purchase an auto-ship subscription. Our default monthly subscription ordering system refills your medication every 25 days.
Typically, patients will begin to see visible hair regrowth results after 3 months of daily use of the topical formulations. The full results of the products are achieved between 6 months to 12 months of daily use. It is necessary to continue to use the medication to maintain the results.
Yes, you can. Please submit your customization request to us when you are submitting your patient questionnaire. For example, you can remove minoxidil, or remove retinoic acid, if desired. However, unless you are allergic to specific ingredients, we recommend using our topical formulations in their unaltered form for best results.
Yes. We have 1 treatment that can be used by women who have childbearing potential (Topical Spironolactone). Our remaining treatments can only be used by women who do NOT have childbearing potential.
For full information about our formulations, the drugs used in the formulations, and potential side effects. Please see our Treatment and Safety Information page.